Policy
Cruisora Privacy Policy
Effective Date: October 5, 2025 · Last Updated: October 5, 2025
We safeguard your data with encryption, vetted partners, and transparent controls so you can plan cruises confidently.
1. Introduction
Cruisora LLC ("Cruisora," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website, mobile application ("App"), or subscribe to our email newsletters (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information from you:
- Name, email address, phone number, home and mailing address
- Age, dining preferences, accessibility needs (e.g., wheelchair-accessible requirements)
- Occupation or professional designation (e.g., EMT, emergency responder)
- Veteran status
- Payment and billing information
- Device and browser data, cookies, and usage analytics
- Referral and affiliate tracking data when you click on partner links
3. How We Use Your Information
We use your information to:
- Operate and improve our website, app, and newsletters
- Personalize cruise recommendations and deals
- Send you promotional and transactional messages
- Notify you about new sailings, price changes, or matching itineraries
- Process payments and fulfill services
- Contact you by email, push notification, phone, or in-app messages
- Comply with legal obligations and enforce our Terms
4. Affiliate Disclosure
Cruisora participates in affiliate marketing programs with travel partners. We may receive compensation for clicks, bookings, or purchases made through affiliate links in our site, emails, or app. This does not affect the price you pay or your experience with the partner.
5. How We Share Information
We may share your data with:
- Service Providers: including Mailchimp (for newsletters), analytics, hosting, and payment processors
- Affiliate Partners: to facilitate bookings and track referrals
- Legal Authorities: when required to comply with laws or protect rights
Cruisora does not sell personal information to third parties.
6. Cookies and Tracking
We use cookies and tracking tools to analyze traffic, personalize recommendations, and improve user experience. You can manage or disable cookies in your browser settings.
7. Data Security and Retention
We use encryption, secure servers, and limited access controls to safeguard personal data. We retain your data only as long as necessary to provide our Services or comply with legal requirements.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your data
- Opt out of marketing communications
- Request limitations on data processing
- Withdraw consent at any time
To exercise your rights, contact us at privacy@cruisora.com.
9. Children’s Privacy
Our Services are not directed to children under 18, and we do not knowingly collect their information.
10. International Use
Cruisora operates in the United States. By using our Services, you consent to the transfer and processing of your information in the U.S.
11. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website and marked with the effective date above.
12. Contact Us
If you have questions or requests about this Privacy Policy, contact us at:
Cruisora LLC
Atlanta, GA 30328
Email: privacy@cruisora.com